Introduction
Paradisus Realty Group (“we,” “our,” “us,” or “Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
This Privacy Policy applies to our real estate brokerage services operating in Florida, United States, and Costa Rica. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
Contact us for real estate services
Register for our newsletter or communications
Schedule property viewings or consultations
Submit inquiries through our website or forms
Enter into real estate transactions
This information may include:
Full name, contact information (email, phone number, mailing address)
Date of birth and government-issued identification
Social Security Number or Tax Identification Number (for transactions)
Financial information (income, assets, credit information, mortgage pre-approval)
Property preferences, search criteria, and buying/selling requirements
Employment information and professional details
Citizenship and residency status
Any other information you choose to provide
1.2 Automatically Collected Information
When you access our website or use our services, we automatically collect:
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, links clicked)
Location data (with your permission)
Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information from:
Multiple Listing Services (MLS) and property databases
Credit bureaus and financial institutions
Title companies, lenders, and escrow services
Public records and property information sources
Business partners and referral sources
2. How We Use Your Information
We use your information for the following purposes:
2.1 Real Estate Services
Facilitating property searches and matching you with suitable properties
Arranging property viewings and tours
Processing real estate transactions and contracts
Coordinating with lenders, title companies, and other service providers
Providing market analyses and property valuations
2.2 Communication
Responding to your inquiries and requests
Sending property updates and market information
Providing customer support and service updates
Sending marketing communications (with your consent)
2.3 Legal and Compliance
Complying with federal and state real estate laws and regulations
Verifying identity and preventing fraud
Maintaining transaction records as required by law
Meeting Fair Housing Act and anti-discrimination requirements
Fulfilling RESPA (Real Estate Settlement Procedures Act) obligations
2.4 Business Operations
Improving our services and website functionality
Analyzing market trends and user preferences
Conducting research and analytics
Protecting against fraud, unauthorized transactions, and other liabilities
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in:
Website hosting and maintenance
Email and communication services
Payment processing and financial services
CRM and marketing platforms
Analytics and data processing
3.2 Real Estate Transaction Parties
In the course of real estate transactions, we share information with:
Other real estate brokers and agents
Buyers and sellers (as appropriate)
Mortgage lenders and financial institutions
Title companies and escrow agents
Home inspectors and appraisers
Attorneys and legal advisors
Insurance providers
3.3 Legal Requirements
We may disclose your information when required by law or to:
Comply with legal obligations, court orders, or government requests
Enforce our terms of service and agreements
Protect our rights, property, or safety and that of others
Prevent fraud or illegal activities
Comply with Fair Housing regulations and reporting requirements
3.4 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.
3.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure.
Our security measures include:
Encryption of sensitive data in transit and at rest
Secure server infrastructure and firewalls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Employee training on data privacy and security
Secure document storage and disposal procedures
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on:
The nature of the information and how it is used
Legal and regulatory requirements (e.g., transaction records retained for 7 years)
Whether you have an active relationship with us
Statute of limitations and potential legal claims
Business and operational needs
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and disposal policies.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access, review, and request correction of your personal information. Contact us to request access to your data.
6.2 Deletion Requests
You may request deletion of your personal information, subject to certain exceptions required by law (e.g., transaction records, tax documents, legal obligations).
6.3 Marketing Communications
You can opt-out of marketing emails by:
Clicking the “unsubscribe” link in any marketing email
Contacting us directly to update your preferences
Updating your account settings (if applicable)
Note: Even if you opt-out of marketing communications, we may still send you transactional or service-related messages.
6.4 Do Not Call Registry
We respect the National Do Not Call Registry. If you do not wish to receive telephone calls from us, please inform us and we will add you to our internal do-not-call list.
6.5 Cookies and Tracking
You can control cookies through your browser settings. Most browsers allow you to:
View and delete cookies
Block third-party cookies
Block all cookies (may affect website functionality)
Receive notification when cookies are set
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
Types of Cookies We Use:
Essential Cookies: Required for website functionality
Performance Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing to show relevant advertisements
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and disposal policies.
8. Compliance with Applicable Laws
8.1 Florida and Federal Real Estate Laws
We comply with all applicable real estate laws including:
Fair Housing Act: We do not discriminate based on race, color, national origin, religion, sex, familial status, or disability
RESPA (Real Estate Settlement Procedures Act): We maintain required disclosures and avoid prohibited kickbacks
Florida Information Protection Act (FIPA): We protect personal information and provide breach notification when required
Gramm-Leach-Bliley Act (GLBA): We protect nonpublic personal information related to financial services
8.2 Telephone Consumer Protection Act (TCPA)
We comply with TCPA regulations regarding telephone solicitations, autodialed calls, and text messages. By providing your phone number, you consent to receive calls and texts from us. Standard messaging rates may apply. You may opt-out at any time.
8.3 CAN-SPAM Act
Our email communications comply with the CAN-SPAM Act. We include clear identification, accurate subject lines, physical address, and easy opt-out mechanisms in our emails.
8.4 International Compliance
For clients in Costa Rica or other jurisdictions:
We comply with Costa Rican data protection laws
We implement appropriate safeguards for international data transfers
We respect rights granted under applicable local privacy laws
For EU residents, we comply with GDPR where applicable
9. International Data Transfers
Paradisus Realty Group operates in the United States (Florida) and Costa Rica. Your information may be transferred to, stored, and processed in countries other than your country of residence.
These countries may have different data protection laws than your country. When we transfer your information internationally, we implement appropriate safeguards including:
Standard contractual clauses
Data processing agreements with service providers
Compliance with applicable cross-border transfer regulations
Security measures to protect data in transit and at rest
10. Third-Party Websites and Services
Our website may contain links to third-party websites, including MLS listings, property databases, and partner services. This Privacy Policy does not apply to those third-party sites.
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request disclosure of personal information collected about you
Right to Delete: Request deletion of your personal information (subject to exceptions)
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us using the information in Section 14 below. We will verify your identity before processing your request.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
When we make material changes, we will:
Update the “Last Updated” date at the top of this policyu
Post the revised policy on our website
Notify you via email or prominent notice on our website (for significant changes)
Your continued use of our services after any changes indicates your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Paradisus Realty Group
Privacy Officer
Email:info@paradisusrealtygroup.com
+1 (941) 281-4973
46N Washington Blvd, Suite 13
Sarasota, FL 34236
United States
We will respond to your inquiry within 30 days of receipt.
Hablamos Español | We Speak English
We understand your privacy concerns and are committed to protecting your information.
This Privacy Policy is effective as of the date stated above and applies to all users of our services. For questions about specific transactions or legal matters, please consult with qualified legal counsel.
